FAQs
How should I take care of my wicker furniture?
For best results, clean wicker by washing with mild soap and warm water. Cleaning will help prevent mildew by washing out dirt particles that may become trapped. Do not use abrasive materials or cleaners. Do not clean with abrasive materials, bleach, or solvents. Store the patio furniture in a dry sheltered place when not in use. Keep your patio furniture out of extreme heat, freezing conditions and any other inclement weather such as hail, sleet, snow or strong wind, and store it in a dry, sheltered place.
How can I get your afterservice?
We're here to assist you with any questions or concerns you may have. To reach our customer service team, please follow these steps:
- Email: Send us an email at customerservice@lausaint.com. Our dedicated team will promptly respond to your inquiry.
- Response Time: We strive to provide timely assistance. You can expect a reply within 48 hours during our regular business hours of 8:30 am to 5:00 pm PST, Monday to Friday. For inquiries received on Saturday or Sunday, please allow up to 96 hours for a response.
Our customer service team is committed to ensuring your satisfaction and resolving any issues you may encounter. Feel free to reach out to us, and we'll be happy to assist you.